Instructure incident

Some users receiving errors when accessing Canvas

Minor Resolved View vendor source →

Instructure experienced a minor incident on August 13, 2026 affecting Canvas LMS and us-east-1, lasting 6h 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 06:28 PM UTC
Resolved
Aug 14, 2026, 12:38 AM UTC
Duration
6h 9m
Detected by Pingoru
Aug 13, 2026, 06:28 PM UTC

Affected components

Canvas LMSus-east-1

Update timeline

  1. investigating Aug 13, 2026, 06:28 PM UTC

    We are currently investigating this issue.

  2. identified Aug 13, 2026, 06:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 13, 2026, 07:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 14, 2026, 12:38 AM UTC

    This incident has been resolved.