Instructure incident

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Minor Resolved View vendor source →

Instructure experienced a minor incident on July 28, 2026 affecting Canvas LMS and us-west-2, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 07:50 AM UTC
Resolved
Jul 28, 2026, 09:10 AM UTC
Duration
1h 20m
Detected by Pingoru
Jul 28, 2026, 07:50 AM UTC

Affected components

Canvas LMSus-west-2

Update timeline

  1. investigating Jul 28, 2026, 07:50 AM UTC

    We are currently investigating this issue.

  2. identified Jul 28, 2026, 07:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 28, 2026, 08:16 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jul 28, 2026, 08:45 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jul 28, 2026, 09:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 28, 2026, 09:10 AM UTC

    This incident has been resolved.