Instructure incident

Some users may experience error messages when grading Classic Quizzes

Minor Resolved View vendor source →

Instructure experienced a minor incident on April 23, 2026 affecting Canvas LMS, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 04:22 AM UTC
Resolved
Apr 23, 2026, 06:17 AM UTC
Duration
1h 55m
Detected by Pingoru
Apr 23, 2026, 04:22 AM UTC

Affected components

Canvas LMS

Update timeline

  1. investigating Apr 23, 2026, 04:22 AM UTC

    We are currently investigating this issue.

  2. identified Apr 23, 2026, 04:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 23, 2026, 04:52 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Apr 23, 2026, 05:02 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Apr 23, 2026, 05:15 AM UTC

    We are continuing to work on a fix for this issue.

  6. identified Apr 23, 2026, 05:28 AM UTC

    We are continuing to work on a fix for this issue.

  7. identified Apr 23, 2026, 05:41 AM UTC

    We are continuing to work on a fix for this issue.

  8. identified Apr 23, 2026, 05:54 AM UTC

    We are continuing to work on a fix for this issue.

  9. identified Apr 23, 2026, 06:07 AM UTC

    We are continuing to work on a fix for this issue.

  10. monitoring Apr 23, 2026, 06:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  11. resolved Apr 23, 2026, 06:17 AM UTC

    This incident has been resolved.