Instructure incident

Some Users may Encounter Slow Load Times or Page Errors when Accessing Canvas

Minor Resolved View vendor source →

Instructure experienced a minor incident on February 24, 2026 affecting Canvas LMS and us-east-1, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 11:04 PM UTC
Resolved
Feb 25, 2026, 12:56 AM UTC
Duration
1h 52m
Detected by Pingoru
Feb 24, 2026, 11:04 PM UTC

Affected components

Canvas LMSus-east-1

Update timeline

  1. investigating Feb 24, 2026, 11:04 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 24, 2026, 11:11 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 24, 2026, 11:37 PM UTC

    We are continuing to investigate this issue.

  4. identified Feb 25, 2026, 12:12 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Feb 25, 2026, 12:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 25, 2026, 12:56 AM UTC

    This incident has been resolved.