Instructure incident

Some users may be experiencing slowness or timeout errors when accessing Canvas

Minor Resolved View vendor source →

Instructure experienced a minor incident on April 9, 2026 affecting Canvas LMS and us-east-1, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 12:32 PM UTC
Resolved
Apr 09, 2026, 12:48 PM UTC
Duration
16m
Detected by Pingoru
Apr 09, 2026, 12:32 PM UTC

Affected components

Canvas LMSus-east-1

Update timeline

  1. identified Apr 09, 2026, 12:32 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 09, 2026, 12:48 PM UTC

    This incident has been resolved.