Instructure incident

Some Users Experiencing Slowness and Page Errors in Canvas

Minor Resolved View vendor source →

Instructure experienced a minor incident on April 10, 2026 affecting ap-southeast-1, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 12:49 AM UTC
Resolved
Apr 10, 2026, 01:02 AM UTC
Duration
13m
Detected by Pingoru
Apr 10, 2026, 12:49 AM UTC

Affected components

ap-southeast-1

Update timeline

  1. investigating Apr 10, 2026, 12:49 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 10, 2026, 12:52 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 10, 2026, 12:52 AM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 10, 2026, 01:02 AM UTC

    This incident has been resolved.