Instructure incident

Some users may not see their data in Canvas Portfolio

Instructure experienced a minor incident on May 7, 2026 affecting Canvas Portfolio, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started: May 07, 2026, 07:11 AM UTC
Resolved: May 07, 2026, 09:45 AM UTC
Duration: 2h 34m
Detected by Pingoru: May 07, 2026, 07:11 AM UTC

Affected components

Canvas Portfolio

Update timeline

investigating May 07, 2026, 07:11 AM UTC

We are currently investigating this issue.
identified May 07, 2026, 07:24 AM UTC

The issue has been identified and a fix is being implemented.
resolved May 07, 2026, 09:45 AM UTC

This incident has been resolved.

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