Instructure incident

Some users may be experiencing slowness or timeout errors when accessing Canvas. Currently it appears to be affecting users that cross-domain multiple canvas instances together.

Minor Resolved View vendor source →

Instructure experienced a minor incident on April 21, 2026 affecting Canvas LMS, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 05:11 PM UTC
Resolved
Apr 21, 2026, 05:33 PM UTC
Duration
22m
Detected by Pingoru
Apr 21, 2026, 05:11 PM UTC

Affected components

Canvas LMS

Update timeline

  1. identified Apr 21, 2026, 05:11 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 21, 2026, 05:12 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 21, 2026, 05:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2026, 05:33 PM UTC

    This incident has been resolved.