Instaclustr incident
Kafka Cluster Certificate Download Disruption
Instaclustr experienced a notice incident on October 8, 2025 affecting Management Console and Cluster Management API, lasting 2h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 08, 2025, 05:27 PM UTC
We are experiencing issues with downloading certificates for Kafka clusters via the Instaclustr Console and API. This affects both new and existing Kafka-only clusters downloads. Other application clusters remain unaffected by this issue Our team is actively investigating the problem and working on a resolution. We will provide updates as soon as more information becomes available.If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
- identified Oct 08, 2025, 05:55 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Oct 08, 2025, 07:25 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 08, 2025, 07:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 08, 2025, 07:48 PM UTC
This incident has been resolved.