Instaclustr incident

Monitoring API Latency and Error Issues

Minor Resolved View vendor source →

Instaclustr experienced a minor incident on April 29, 2026 affecting Monitoring API, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 05:28 AM UTC
Resolved
Apr 29, 2026, 06:35 AM UTC
Duration
1h 6m
Detected by Pingoru
Apr 29, 2026, 05:28 AM UTC

Affected components

Monitoring API

Update timeline

  1. investigating Apr 29, 2026, 05:28 AM UTC

    We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).

  2. resolved Apr 29, 2026, 06:35 AM UTC

    This incident has been resolved.