Instaclustr incident

Cluster Deletion Failure for clusters on Azure Provider

Notice Resolved View vendor source →

Instaclustr experienced a notice incident on April 18, 2024 affecting Management Console and Cluster Management API, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2024, 08:17 AM UTC
Resolved
Apr 18, 2024, 10:32 AM UTC
Duration
2h 15m
Detected by Pingoru
Apr 18, 2024, 08:17 AM UTC

Affected components

Management ConsoleCluster Management API

Update timeline

  1. investigating Apr 18, 2024, 08:17 AM UTC

    We are currently experiencing issues with deleting clusters on Azure through the Cluster Management API and Management Console. The fix has been identified and our team is actively working on resolving this problem and we apologise for any inconvenience caused. No customer clusters are known to be impacted. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).

  2. identified Apr 18, 2024, 08:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 18, 2024, 10:32 AM UTC

    The issue preventing the deletion of clusters on Azure via the Cluster Management API and the Management Console has been successfully resolved following the deployment of the fix. If you have any concerns or if you encounter any issues, please don't hesitate to reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).