Instaclustr experienced a notice incident on May 13, 2026 affecting Monitoring API, lasting 5h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Monitoring API
Update timeline
- investigating May 13, 2026, 06:47 AM UTC
We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
- resolved May 13, 2026, 12:26 PM UTC
This incident has been resolved.