Instaclustr incident

Monitoring API Latency and Error Issues

Notice Ongoing View vendor source →

Instaclustr is currently experiencing a notice incident affecting Monitoring API, which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 06:47 AM UTC
Resolved
Ongoing
Duration
● 1h 49m
Detected by Pingoru
May 13, 2026, 06:47 AM UTC

Affected components

Monitoring API

Update timeline

  1. investigating May 13, 2026, 06:47 AM UTC

    We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).