Instaclustr incident

Cadence Node Deletion Failure

Notice Resolved View vendor source →

Instaclustr experienced a notice incident on April 26, 2024 affecting Management Console, lasting 5h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2024, 03:27 AM UTC
Resolved
Apr 26, 2024, 08:57 AM UTC
Duration
5h 30m
Detected by Pingoru
Apr 26, 2024, 03:27 AM UTC

Affected components

Management Console

Update timeline

  1. identified Apr 26, 2024, 03:27 AM UTC

    We are currently experiencing failure with deleting Cadence nodes via the cluster resize feature through the Management Console. We have identified the problem and are working on an urgent fix. We apologise for any inconvenience caused. Creating new Cadence clusters is unaffected. Additional details will be provided as they become available. If you have an urgent matter or would like to downsize your Cadence clusters, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).

  2. resolved Apr 26, 2024, 08:57 AM UTC

    We have rolled out a fix which has resolved this issue