Instaclustr incident

Cluster restores are failing on Azure AZ provider

Notice Resolved View vendor source →

Instaclustr experienced a notice incident on May 14, 2024, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2024, 12:29 AM UTC
Resolved
May 14, 2024, 03:49 AM UTC
Duration
3h 19m
Detected by Pingoru
May 14, 2024, 12:29 AM UTC

Update timeline

  1. identified May 14, 2024, 12:29 AM UTC

    We are noticing some failures in restoring to New Clusters in the Azure AZ provider. We have identified the problem and are working on an urgent fix. We apologise for any inconvenience caused. If you have any concerns or questions regarding how this may affect you, or in case you needed any assistance, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).

  2. resolved May 14, 2024, 03:49 AM UTC

    The fix identified has been implemented, and is working as expected. The issue has been resolved.