Instaclustr incident

Service Disruptions for Management Console and Cluster Management API

Minor Resolved View vendor source →

Instaclustr experienced a minor incident on July 11, 2024 affecting Management Console and Cluster Management API, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2024, 05:00 AM UTC
Resolved
Jul 11, 2024, 07:11 AM UTC
Duration
2h 11m
Detected by Pingoru
Jul 11, 2024, 05:00 AM UTC

Affected components

Management ConsoleCluster Management API

Update timeline

  1. investigating Jul 11, 2024, 05:00 AM UTC

    We are currently investigating elevated latencies affecting our Management Console and Cluster Management API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. Our Monitoring API and Prometheus API is unaffected. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).

  2. resolved Jul 11, 2024, 07:11 AM UTC

    This incident has been resolved.