Instaclustr experienced a notice incident on August 20, 2024, lasting 7h 18m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 20, 2024, 11:25 PM UTC
We are aware that some users may be experiencing issues sending emails to our support email ([email protected]) due to a problem with an upstream provider. Our team is currently investigating the problem and we apologise for any inconvenience caused. New and existing customer clusters are unaffected. Additional details will be provided as they become available. If you have an urgent matter, please create a ticket through support.instaclustr.com.
- resolved Aug 21, 2024, 06:43 AM UTC
This incident has been resolved.