Instaclustr incident
Service Disruptions for Deprecated Provisioning API v1
Instaclustr experienced a minor incident on August 20, 2024 affecting Cluster Management API, lasting 2d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 20, 2024, 05:10 AM UTC
We are currently facing ongoing degradation of service on our deprecated provisioning v1 API, which is affecting both direct API calls and interactions with Terraform v1. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com).
- investigating Aug 22, 2024, 03:08 AM UTC
We have increased our rate limits for our provisioning v1 API to 350 requests/minute and are currently working towards adjusting it further with the goal of restoring to original rate limits. Rate limits for Terraform Provider v1 usage have been completely restored to the original limits of 750 requests/minute. Existing customer clusters and the Management Console continue to be unaffected. We will provide further updates as we continue to restore our rate limits. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com).
- resolved Aug 22, 2024, 06:27 AM UTC
This incident has been resolved. Rate limits for the provisioning v1 API have been restored to the original limit of 750 requests/minute. All Instaclustr APIs are operating as expected with standard API rate limits.