Instaclustr incident

Service Disruptions for Management Console and APIs

Notice Resolved View vendor source →

Instaclustr experienced a notice incident on August 29, 2024, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2024, 05:36 AM UTC
Resolved
Aug 29, 2024, 07:50 AM UTC
Duration
2h 14m
Detected by Pingoru
Aug 29, 2024, 05:36 AM UTC

Update timeline

  1. investigating Aug 29, 2024, 05:36 AM UTC

    We are currently investigating elevated error rates affecting the email delivery system. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Customers requests submitted from the console or API are affected. For ex: add nodes, add new DataCentre etc. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com).

  2. resolved Aug 29, 2024, 07:50 AM UTC

    This incident is now resolved.