Instaclustr experienced a minor incident on November 22, 2024 affecting Monitoring API and Prometheus API, lasting 12h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Monitoring APIPrometheus API
Update timeline
- investigating Nov 22, 2024, 03:29 PM UTC
We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
- resolved Nov 23, 2024, 03:50 AM UTC
This incident has been resolved.