Instaclustr incident

ClickHouse provisioning temporarily unavailable

Major Resolved View vendor source →

Instaclustr experienced a major incident on November 25, 2024 affecting Management Console and Cluster Management API, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 04:12 AM UTC
Resolved
Nov 25, 2024, 05:41 AM UTC
Duration
1h 29m
Detected by Pingoru
Nov 25, 2024, 04:12 AM UTC

Affected components

Management ConsoleCluster Management API

Update timeline

  1. investigating Nov 25, 2024, 04:12 AM UTC

    Provisioning of ClickHouse clusters is currently unavailable. This affects provisioning through the Console and through the Instaclustr Provisioning API. Provisioning of all other offerings is unaffected and no impact on existing running clusters including ClickHouse.

  2. identified Nov 25, 2024, 04:18 AM UTC

    We have identified the root cause and the team is currently working on a fix. Further updates will be provided as they become available.

  3. resolved Nov 25, 2024, 05:41 AM UTC

    This incident has been resolved.