Instaclustr incident

Issues with setting up ClickHouse S3 integrations

Minor Resolved View vendor source →

Instaclustr experienced a minor incident on December 6, 2024 affecting Management Console and Cluster Management API, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2024, 01:20 AM UTC
Resolved
Dec 06, 2024, 02:01 AM UTC
Duration
41m
Detected by Pingoru
Dec 06, 2024, 01:20 AM UTC

Affected components

Management ConsoleCluster Management API

Update timeline

  1. identified Dec 06, 2024, 01:20 AM UTC

    We are currently experiencing issues with enabling ClickHouse S3 integrations through the Cluster Management API and Management Console. Our team has identified a fix and is actively working on resolving this problem. We apologise for any inconvenience caused. If you need an S3 integration set up before the fix is deployed, please contact Instaclustr support. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).

  2. resolved Dec 06, 2024, 02:01 AM UTC

    This incident has been resolved.