Instaclustr incident

Cluster Provisioning Failure for Azure Provider

Notice Resolved View vendor source →

Instaclustr experienced a notice incident on January 21, 2025, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 05:46 AM UTC
Resolved
Jan 21, 2025, 09:39 AM UTC
Duration
3h 52m
Detected by Pingoru
Jan 21, 2025, 05:46 AM UTC

Update timeline

  1. investigating Jan 21, 2025, 05:46 AM UTC

    We are currently experiencing issues with provisioning clusters on Azure provider through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).

  2. identified Jan 21, 2025, 07:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 21, 2025, 09:39 AM UTC

    This incident has been resolved.