InkSoft incident

Degraded Performance

Resolved after 22 minutes, affecting Stores, on January 10, 2024.

monitoring Jan 10, 2024, 10:33 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 10, 2024, 10:15 PM UTC
Resolved
Jan 10, 2024, 10:38 PM UTC
Duration
22m
Detected by Pingoru
Jan 10, 2024, 10:15 PM UTC

Affected components

Stores

Update timeline

  1. investigating Jan 10, 2024, 10:15 PM UTC

    We are seeing higher response times and some reports of degraded performance

  2. monitoring Jan 10, 2024, 10:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 10, 2024, 10:38 PM UTC

    This incident has been resolved.

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