InkSoft incident

Shipping Methods Incident

Resolved after 1 hour 53 minutes, affecting Stores, on July 29, 2024.

monitoring Jul 29, 2024, 07:06 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 29, 2024, 05:53 PM UTC
Resolved
Jul 29, 2024, 07:46 PM UTC
Duration
1h 53m
Detected by Pingoru
Jul 29, 2024, 05:53 PM UTC

Affected components

Stores

Update timeline

  1. investigating Jul 29, 2024, 05:53 PM UTC

    We are currently investigating an issue that affects our ability to retrieve shipping methods for a given address. Checkout may be affectd.

  2. monitoring Jul 29, 2024, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 29, 2024, 07:46 PM UTC

    This incident has been resolved.

Your product runs on more than InkSoft

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →