InkSoft incident

Degraded Performance

Resolved after 1 hour 58 minutes, affecting Order Manager and Proposals and 1 more, on October 28, 2024.

investigating Oct 28, 2024, 03:55 PM UTC

We are currently investigating an issue resulting in degraded performance across the InkSoft platform.

Started
Oct 28, 2024, 03:55 PM UTC
Resolved
Oct 28, 2024, 05:53 PM UTC
Duration
1h 58m
Detected by Pingoru
Oct 28, 2024, 03:55 PM UTC

Affected components

Order ManagerProposalsCRMProductionPurchasingStoresOnline DesignerAPIRendering ServicePayments Processor

Update timeline

  1. investigating Oct 28, 2024, 03:55 PM UTC

    We are currently investigating an issue resulting in degraded performance across the InkSoft platform.

  2. resolved Oct 28, 2024, 05:53 PM UTC

    This incident has been resolved.

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