Ongoing since 08:35 AM UTC, affecting Checkout and Transport Administration.
A resolution to the connectivity issue has been implemented and we see that Checkout and TA has returned to normal operations.
Affected components
CheckoutTransport Administration
Update timeline
- identified Nov 11, 2026, 08:35 AM UTC
We have identified and been made aware of an issue to connect to the DHL Parcel Connect API. We are investigating this together with DHL and will update as soon we have additional information.
- monitoring Nov 11, 2026, 11:24 AM UTC
A resolution to the connectivity issue has been implemented and we see that Checkout and TA has returned to normal operations.
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