Ingrid incident

Postnord integration issue

Notice Resolved View vendor source →

Ingrid experienced a notice incident on August 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 10:20 AM UTC
Resolved
Aug 18, 2026, 10:20 AM UTC
Duration
—
Detected by Pingoru
Aug 18, 2026, 10:20 AM UTC

Update timeline

  1. resolved Aug 18, 2026, 11:35 AM UTC

    Today at around 12:20 we deployed an update related to a subsystem used in some of our carrier integrations. Unfortunately this deployment caused a minor outage for some booking operations of Postnord Return products. The issue was identified by our carrier team and after additional troubleshooting the deployment could be corrected. Operations was fully resumed around 13:00.