Ingrid incident

DHL Paket Connectivity issue

Ongoing since 08:31 AM UTC, affecting Transport Administration.

identified Nov 11, 2026, 08:31 AM UTC

We have identified a connectivity issue with requests for DHL Paket API. When communicating with DHL Paket API, we receive a http/500 error with the information: "The server encountered an unexpected condition that prevented it from fulfilling the request." We have reported this to DHL and are awaiting status updates. We will update once we have additional informaiton.

Started
Nov 11, 2026, 08:31 AM UTC
Resolved
Ongoing
Duration
● 1h 17m
Detected by Pingoru
Nov 11, 2026, 08:31 AM UTC

Affected components

Transport Administration

Update timeline

  1. identified Nov 11, 2026, 08:31 AM UTC

    We have identified a connectivity issue with requests for DHL Paket API. When communicating with DHL Paket API, we receive a http/500 error with the information: "The server encountered an unexpected condition that prevented it from fulfilling the request." We have reported this to DHL and are awaiting status updates. We will update once we have additional informaiton.

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