Ingenico incident

Service interruption with VISA and Mastercard

Minor Ongoing View vendor source →

Ingenico is currently experiencing a minor incident affecting Mastercard and VISA, which began 4h ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 07:24 AM UTC
Resolved
Ongoing
Duration
● 4h 5m
Detected by Pingoru
Oct 20, 2026, 07:24 AM UTC

Affected components

MastercardVISA

Update timeline

  1. identified Oct 20, 2026, 07:24 AM UTC

    We would like to inform you about an ongoing issue with VISA transaction processing as from 08:00 CEST today, (20/10/2026). We are investigating the situation with the highest priority. An update will be provided shortly. We also confirm that the issue has an external responsibility (independent of Worldline).

  2. identified Oct 20, 2026, 08:29 AM UTC

    We would like to provide an update on the ongoing issue affecting Visa transaction processing since 08:00 CEST today (20/10/2026). We have also identified an impact on Mastercard transaction processing. We are investigating the situation with the highest priority. An update will be provided shortly. We also confirm that the issue has an external responsibility (independent of Worldline).