Infobip experienced a major incident on February 5, 2026 affecting India and India and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 05, 2026, 05:39 AM UTC
We are currently experiencing issues with the India data center. You may encounter problems logging in to the portal, as well as sending SMS or voice traffic. The issue is currently under investigation, and more information will be shared in the next update.
- investigating Feb 05, 2026, 06:17 AM UTC
Our dedicated engineering teams continue to actively investigate the issue.
- resolved Feb 05, 2026, 06:36 AM UTC
This incident has been resolved. Start time (UTC): 5 February 2026, 04:30 End time (UTC): 5 February 2026, 05:50 Impact: Users may have experienced issues accessing the portal, and failures in message processing for SMS and voice traffic.