Infobip incident
Multiple Locations - Conversations services degradations
Infobip experienced a major incident on February 5, 2026 affecting Global (Europe) and Indonesia and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 05, 2026, 08:34 PM UTC
We are currently experiencing issues with Conversations services. You might experience issues while using the portal and its services and receive errors while trying to access the Conversations
- resolved Feb 05, 2026, 09:06 PM UTC
This is to inform you that we experienced an incident that affected multiple services on our India, Indonesia and United States data centres. Our clients may have noticed issues while using the portal and its services and receive errors while trying to access the Conversations Start (UTC): 05 February 2026 12:03 End (UTC): 05 February 2026 20:44 Impact: During this period, you may have observed issues with accessing the Conversations service. We apologize for any inconvenience this may have caused. Our engineering team has resolved the issue, and our services are now fully operational.