Infobip experienced a minor incident on February 26, 2026 affecting Global (Europe), lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Global (Europe)
Update timeline
- identified Feb 26, 2026, 06:03 PM UTC
We have Identified issues with sending of WhatsApp Messages with noticeable delay and are already implementing further corrections.
- monitoring Feb 26, 2026, 06:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 26, 2026, 07:15 PM UTC
The Issue has been Successfully resolved, and noted services are operational once more. During the time noted, experienced delays and expiry of traffic may have been noted. Start: 26 February 2026 - (UTC) 16:01 End: 26 February 2026 - (UTC) 18:45 Impact: WhatsApp messaging Showed improved delay on forwarding of messages.