Infobip incident
Multiple Locations - Moments Service Degradation
Infobip experienced a minor incident on April 2, 2026 affecting Global (Europe) and EU Region-locked and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 02, 2026, 12:00 PM UTC
We are currently experiencing a degradation with our Moments service over multiple data centers. You might experience issues while using the product and with launching campaigns. Our dedicated team is currently working on resolving the issue and more information will be shared in the next update.
- resolved Apr 02, 2026, 12:19 PM UTC
This is to inform you that the previously reported service degradation has been successfully resolved. During the incident timeframe, you may have experienced issues with launching created campaigns. Start (UTC): 02 April 2026 07:52 End (UTC): 02 April 2026 12:04 Impact: inability to launch campaigns