Infobip incident

Multiple Locations - Moments Service Degradation

Minor Resolved View vendor source →
Started
Apr 02, 2026, 12:00 PM UTC
Resolved
Apr 02, 2026, 12:19 PM UTC
Duration
19m
Detected by Pingoru
Apr 02, 2026, 12:00 PM UTC

Affected components

Global (Europe)EU Region-lockedGreat BritainIndiaIndonesiaPakistanQatarSaudi ArabiaTurkeyUnited Arab EmiratesUnited States

Update timeline

  1. investigating Apr 02, 2026, 12:00 PM UTC

    We are currently experiencing a degradation with our Moments service over multiple data centers. You might experience issues while using the product and with launching campaigns. Our dedicated team is currently working on resolving the issue and more information will be shared in the next update.

  2. resolved Apr 02, 2026, 12:19 PM UTC

    This is to inform you that the previously reported service degradation has been successfully resolved. During the incident timeframe, you may have experienced issues with launching created campaigns. Start (UTC): 02 April 2026 07:52 End (UTC): 02 April 2026 12:04 Impact: inability to launch campaigns

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