Incognia incident

Degraded Performance in Internal Services

Resolved after 101 days, affecting Incognia service, on March 31, 2026.

resolved Jul 10, 2026, 08:49 PM UTC

The incident has been resolved.\nThe overall impact was very limited, resulting in a small increase in the `missing_integrity_data` reason that may have affected some customers.\nThere is no impact to high-risk decision in the Risk API. We will continue monitoring to ensure stability. Impacted: Product dashboard

Started
Mar 31, 2026, 08:16 PM UTC
Resolved
Jul 10, 2026, 08:49 PM UTC
Duration
101d
Detected by Pingoru
Mar 31, 2026, 08:16 PM UTC

Affected components

Incognia service

Update timeline

  1. resolved Jul 10, 2026, 08:49 PM UTC

    The incident has been resolved.\nThe overall impact was very limited, resulting in a small increase in the `missing_integrity_data` reason that may have affected some customers.\nThere is no impact to high-risk decision in the Risk API. We will continue monitoring to ensure stability. Impacted: Product dashboard

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