Incognia incident

Dashboard and API down

Critical Vendor's status page →

Resolved after 13 minutes, affecting User Authentication and Investigation and 1 more, on June 25, 2026.

monitoring Jun 25, 2026, 09:01 PM UTC

A fix has been implemented and services are returning to operational.

Started
Jun 25, 2026, 08:58 PM UTC
Resolved
Jun 25, 2026, 09:11 PM UTC
Duration
13m
Detected by Pingoru
Jun 25, 2026, 08:58 PM UTC

Affected components

User AuthenticationInvestigationGlobal APIIntegrationAccount and OrganizationAPI ReferenceDocumentationConfiguration

Update timeline

  1. investigating Jun 25, 2026, 08:58 PM UTC

    Dashboard is down and API is returning 4xx and 5xx. We are currently investigating the issue.

  2. investigating Jun 25, 2026, 08:58 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 25, 2026, 09:01 PM UTC

    A fix has been implemented and services are returning to operational.

  4. resolved Jun 25, 2026, 09:11 PM UTC

    This incident has been resolved.

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