Incognia incident

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Major Resolved View vendor source →

Incognia experienced a major incident on May 10, 2026 affecting Investigation and Integration, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 04:49 PM UTC
Resolved
May 10, 2026, 07:21 PM UTC
Duration
2h 32m
Detected by Pingoru
May 10, 2026, 04:49 PM UTC

Affected components

InvestigationIntegration

Update timeline

  1. investigating May 10, 2026, 04:49 PM UTC

    We are currently investigating this issue.

  2. monitoring May 10, 2026, 06:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 10, 2026, 07:21 PM UTC

    Mitigations were successful. Integration related data is still catching up to current data. We expect it to catch up on the next two hours.