Incognia incident

AWS Outage

Notice Resolved View vendor source →

Incognia experienced a notice incident on October 20, 2025 affecting User Authentication and Explore and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:53 AM UTC
Resolved
Oct 20, 2025, 10:27 AM UTC
Duration
34m
Detected by Pingoru
Oct 20, 2025, 09:53 AM UTC

Affected components

User AuthenticationExploreGlobal APIIntegrationsAccount and OrganizationAPI Reference

Update timeline

  1. monitoring Oct 20, 2025, 09:53 AM UTC

    Incognia’s systems (API & Dashboard) experienced degradation due to an AWS outage (see https://health.aws.amazon.com/health/status) from 07:00 UTC to 09:40 UTC.

  2. resolved Oct 20, 2025, 10:27 AM UTC

    This incident has been resolved.