Incognia incident
Dashboard degraded performance - AWS Service Disruption
Resolved after 4 hours 18 minutes, affecting User Authentication and Investigation and 1 more, on October 20, 2025.
We are investigating reports of increased latency and performance degradation across our services. This incident is related to a broader service disruption affecting Amazon Web Services (AWS). We are monitoring the situation closely and will provide further updates as we have more information on the resolution.
Affected components
Update timeline
- identified Oct 20, 2025, 04:55 PM UTC
We are investigating reports of increased latency and performance degradation across our services. This incident is related to a broader service disruption affecting Amazon Web Services (AWS). We are monitoring the situation closely and will provide further updates as we have more information on the resolution.
- resolved Oct 20, 2025, 10:47 PM UTC
This incident has been resolved.
Your product runs on more than Incognia
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services