Incognia incident

Increased number of missing_integrity_data on Risk API

Major Resolved View vendor source →

Incognia experienced a major incident on November 6, 2025 affecting Global API, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 10:00 PM UTC
Resolved
Nov 06, 2025, 10:10 PM UTC
Duration
10m
Detected by Pingoru
Nov 06, 2025, 10:00 PM UTC

Affected components

Global API

Update timeline

  1. investigating Nov 06, 2025, 10:32 PM UTC

    We are currently investigating a peak in missing_integrity_data reason for iOS devices that started at 19:30 UTC.

  2. resolved Nov 06, 2025, 10:33 PM UTC

    Issue was fixed, API is 100% operational. Timeline: - The problem first started at 19:30 UTC; - Stopped at 20:42; - At 21:23 it started again; - It was detected at 21:55 and fixed at 22:07.