Degraded Performance in Internal Services

Update timeline

1. investigating Mar 31, 2026, 07:57 PM UTC

   We are currently experiencing degraded performance across internal services. This may cause delays in the computation of some signals. Our team is investigating the issue and working to restore normal performance as quickly as possible. We will share further updates as soon as we have more information.

2. identified Mar 31, 2026, 07:59 PM UTC

   We have identified the issue and are actively working on a fix. Internal services may still experience degraded performance.

3. monitoring Mar 31, 2026, 08:04 PM UTC

   We have implemented a fix and are currently monitoring its impact.

4. resolved Mar 31, 2026, 08:16 PM UTC

   The incident has been resolved. The overall impact was very limited, resulting in a small increase in the `missing_integrity_data` reason that may have affected some customers. There is no impact to high-risk decision in the Risk API. We will continue monitoring to ensure stability.