Incognia incident
Increased number of missing_integrity_data on Risk API
Resolved after 10 minutes, on November 6, 2025.
Nov 6, 22:10 UTC Resolved - Issue was fixed, API is 100% operational. Timeline: - The problem first started at 19:30 UTC; - Stopped at 20:42; - At 21:23 it started again; - It was detected at 21:55 and fixed at 22:07. Nov 6, 22:00 UTC Investigating - We are currently investigating a peak in missing_integrity_data reason for iOS devices that started at 19:30 UTC.
Update timeline
- resolved Nov 06, 2025, 10:10 PM UTC
Nov 6, 22:10 UTC Resolved - Issue was fixed, API is 100% operational. Timeline: - The problem first started at 19:30 UTC; - Stopped at 20:42; - At 21:23 it started again; - It was detected at 21:55 and fixed at 22:07. Nov 6, 22:00 UTC Investigating - We are currently investigating a peak in missing_integrity_data reason for iOS devices that started at 19:30 UTC.
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