Resolved after 3 hours 42 minutes, affecting Platform, on August 31, 2022.
We have confirmed that the incident causing login problems has been resolved. We have implemented changes to prevent this specific root cause from reoccurring. Apologies for the brief interruption to service between 9:10am-9:30am EST this morning.
Affected components
Update timeline
- investigating Aug 31, 2022, 01:22 PM UTC
We are aware of and currently investigating an issue impacting site load time and the ability to access sites.
- identified Aug 31, 2022, 01:26 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 31, 2022, 01:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 31, 2022, 05:04 PM UTC
We have confirmed that the incident causing login problems has been resolved. We have implemented changes to prevent this specific root cause from reoccurring. Apologies for the brief interruption to service between 9:10am-9:30am EST this morning.
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