Incident IQ incident
Unable to submit support tickets through the help sidebar
Resolved after 47 minutes, affecting Platform, on August 14, 2023.
We have deployed a fix for this issue into production and users should once again be able to submit support tickets as intended We apologize for any inconvenience this may have caused during this outage and appreciate everyone's patience as we worked to resolve this issue.
Affected components
Update timeline
- investigating Aug 14, 2023, 12:40 PM UTC
We are aware of an issue that is affecting support ticket generation this morning. Our engineering team is investigating and we hope to have this resolved shortly. We will be providing further updates on status.incidentiq.com as they become available. In the meantime you can direct any support related inquiries to [email protected].
- identified Aug 14, 2023, 01:10 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 14, 2023, 01:27 PM UTC
We have deployed a fix for this issue into production and users should once again be able to submit support tickets as intended We apologize for any inconvenience this may have caused during this outage and appreciate everyone's patience as we worked to resolve this issue.
Your product runs on more than Incident IQ
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services