Incident IQ incident

Intermittent Performance Issue

Resolved after 42 minutes, affecting Platform, on September 2, 2025.

resolved Sep 02, 2025, 02:10 PM UTC

Apologies for the inconvenience and thank you for your patience This incident has been resolved. If you experience any additional problems please reach out to Support.

Started
Sep 02, 2025, 01:27 PM UTC
Resolved
Sep 02, 2025, 02:10 PM UTC
Duration
42m
Detected by Pingoru
Sep 02, 2025, 01:27 PM UTC

Affected components

Platform

Update timeline

  1. investigating Sep 02, 2025, 01:27 PM UTC

    We are experiencing some intermittent site responsiveness issues that are causing slow page loading times. Our Engineering Team is currently investigating the cause and working on a solution. We will provide updates here as soon as they are available. Apologies for the inconvenience and thanks for your patience.

  2. monitoring Sep 02, 2025, 01:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2025, 02:10 PM UTC

    Apologies for the inconvenience and thank you for your patience This incident has been resolved. If you experience any additional problems please reach out to Support.

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