ImageKit Outage History
ImageKit is up right nowPingoru has recorded 50 incidents for ImageKit: 20 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 2 | 2 of 720 (0%) |
| July 2026 | 3 | 5 of 744 (1%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 4 | 3 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 47 (0%) |
Incidents, newest first
Notice September 23, 2026 Imagekit delivery domain ik.imagekit.io is blocked in Indonesia 28d 5h Image Transformation - SGP Region
Started Sep 23, 2026, 02:15 AM UTC· resolved Oct 21, 2026, 08:10 AM UTC
- investigating Sep 23, 2026, 02:15 AM UTC
Content delivery using ik.imagekit.io domain is currently blocked in Indonesia. To know alternate domain names for content delivery, please reach out to our support team at [email protected]
- identified Sep 23, 2026, 03:44 AM UTC
We are working on to get the delivery domain unblocked. If you are on the premium plan, please get the custom domain configured. On other plans, reach out to our support team at [email protected]
- resolved Oct 21, 2026, 08:10 AM UTC
Content delivery using ik.imagekit.io domain is now unblocked in Indonesia.
Notice September 8, 2026 Delayed Propagation of Media Library Updates 40m
Started Sep 08, 2026, 11:10 AM UTC· resolved Sep 08, 2026, 11:50 AM UTC
- resolved Sep 08, 2026, 10:50 AM UTC
Between 16:40 and 17:20 IST, ImageKit experienced delays in the propagation of updates within the Media Library. During this period, file operations continued to complete successfully. However, customers may have experienced delays before the latest changes became visible in file listings, file metadata, tags, and search results. The behavior was consistent across both the ImageKit Dashboard and APIs. Customer Impact Customers may have observed the following: 1. Newly created, updated, or modified files taking longer than expected to appear in updated Media Library listings. 2. Changes to file metadata or tags not being reflected immediately. 3. Search results temporarily returning stale information or not reflecting recently updated files, metadata, or tags. 4. Similar delayed visibility of updates when accessing the Media Library through either the Dashboard or APIs. The underlying file operations themselves were successful. The issue affected the timely visibility and searchability of those updates rather than the execution of the operations. Root Cause The incident was caused by a delay in ImageKit's search and indexing systems. During the affected period, the indexing systems began trailing behind the primary file databases. As a result, updates successfully committed to the primary databases were not propagated to the systems responsible for file listings and search at the expected rate. This backlog caused customers to temporarily see stale file listings, metadata, tags, and search results while the indexing systems caught up with the primary databases. Resolution The search and indexing systems subsequently caught up with the primary file databases, restoring normal propagation of Media Library updates. Once the backlog was processed, file listings, metadata, tags, and search results reflected the latest successfully completed operations as expected.
Minor September 3, 2026 Slow response time for Dashboard and Media Library 1h 13m Imagekit Website & Dashboard
Started Sep 03, 2026, 11:15 AM UTC· resolved Sep 03, 2026, 12:28 PM UTC
- investigating Sep 03, 2026, 11:15 AM UTC
The response times for Imagekit Dashboard and Media Library are currently high. The incident is being investigated. We will follow up with updates soon.
- identified Sep 03, 2026, 11:35 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 03, 2026, 11:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2026, 12:28 PM UTC
This incident has been resolved.
Minor September 1, 2026 Elevated API Errors 1h 29m Imagekit Website & Dashboard, Fast Upload API
Started Sep 01, 2026, 09:16 PM UTC· resolved Sep 01, 2026, 10:46 PM UTC
- investigating Sep 01, 2026, 09:16 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- identified Sep 01, 2026, 09:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 01, 2026, 10:40 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 01, 2026, 10:46 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 01, 2026, 10:46 PM UTC
This incident has been resolved.
Minor July 27, 2026 Elevated Upload API Errors 1h 44m Imagekit Website & Dashboard, Fast Upload API
Started Jul 27, 2026, 07:00 AM UTC· resolved Jul 27, 2026, 08:44 AM UTC
- investigating Jul 27, 2026, 07:00 AM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- identified Jul 27, 2026, 07:49 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 27, 2026, 08:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 27, 2026, 08:44 AM UTC
This incident has been resolved.
Minor July 23, 2026 Elevated Upload API Errors 1h 19m Fast Upload API
Started Jul 23, 2026, 04:00 PM UTC· resolved Jul 23, 2026, 05:20 PM UTC
- investigating Jul 23, 2026, 04:00 PM UTC
We're experiencing an elevated level of API errors for uploads and are currently looking into the issue.
- identified Jul 23, 2026, 04:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 23, 2026, 05:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 23, 2026, 05:20 PM UTC
This incident has been resolved.
Minor July 7, 2026 Elevated metadata API Errors 2h 12m Image Transformation - US East Region
Started Jul 07, 2026, 10:30 AM UTC· resolved Jul 07, 2026, 12:42 PM UTC
- investigating Jul 07, 2026, 10:30 AM UTC
We're experiencing an elevated level of metadata API and video thumbnail API errors in us-east-1 region and are currently looking into the issue.
- identified Jul 07, 2026, 10:45 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 07, 2026, 11:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 07, 2026, 12:42 PM UTC
This incident has been resolved.
Minor June 19, 2026 Elevated Errors in EU Region 57m Image Transformation - EU Region
Started Jun 19, 2026, 10:25 AM UTC· resolved Jun 19, 2026, 11:23 AM UTC
- investigating Jun 19, 2026, 10:25 AM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- identified Jun 19, 2026, 10:40 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 19, 2026, 10:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 19, 2026, 11:23 AM UTC
This incident has been resolved.
Minor June 9, 2026 Elevated Errors for Image processing service 57m Image Transformation - US East Region
Started Jun 09, 2026, 08:01 AM UTC· resolved Jun 09, 2026, 08:59 AM UTC
- investigating Jun 09, 2026, 08:01 AM UTC
We're experiencing an elevated level of errors and are currently looking into the issue.
- identified Jun 09, 2026, 08:09 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 09, 2026, 08:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 09, 2026, 08:59 AM UTC
This incident has been resolved.
Minor May 3, 2026 Elevated Errors for Video Processing in US EAST Region 1h 19m Video Delivery and Processing
Started May 03, 2026, 05:45 AM UTC· resolved May 03, 2026, 07:04 AM UTC
- investigating May 03, 2026, 05:45 AM UTC
We're experiencing an elevated level of Video processing errors and are currently looking into the issue.
- identified May 03, 2026, 06:35 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 03, 2026, 06:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 03, 2026, 07:04 AM UTC
This incident has been resolved.
Minor March 5, 2026 High error rate in media delivery 32m Image Transformation - SGP Region, Image Transformation - MUM Region, Image Transformation - AUS Region
Started Mar 05, 2026, 02:00 PM UTC· resolved Mar 05, 2026, 02:32 PM UTC
- investigating Mar 05, 2026, 02:00 PM UTC
We are currently investigating this issue.
- monitoring Mar 05, 2026, 02:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2026, 02:32 PM UTC
This incident has been resolved.
Minor March 5, 2026 Cache purge requests are delayed 12h 54m Imagekit Website & Dashboard
Started Mar 05, 2026, 07:36 AM UTC· resolved Mar 05, 2026, 08:30 PM UTC
- investigating Mar 05, 2026, 07:36 AM UTC
We are currently investigating this issue.
- identified Mar 05, 2026, 09:42 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 05, 2026, 08:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2026, 08:30 PM UTC
This incident has been resolved.
Minor February 24, 2026 Delay in configuration update, rename and cache purge operations 3h 37m Imagekit Website & Dashboard
Started Feb 24, 2026, 05:04 PM UTC· resolved Feb 24, 2026, 08:42 PM UTC
- investigating Feb 24, 2026, 05:04 PM UTC
We are currently investigating this issue.
- identified Feb 24, 2026, 05:22 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 24, 2026, 07:18 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 24, 2026, 07:18 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 24, 2026, 08:42 PM UTC
This incident has been resolved.
Minor January 15, 2026 Imagekit Dashboard Media Library Slow response 14m Imagekit Website & Dashboard
Started Jan 15, 2026, 08:36 AM UTC· resolved Jan 15, 2026, 08:50 AM UTC
- investigating Jan 15, 2026, 08:36 AM UTC
We are currently investigating this issue.
- identified Jan 15, 2026, 08:38 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 15, 2026, 08:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2026, 08:50 AM UTC
This incident has been resolved.
Major December 16, 2025 Video delivery and processing service degrade 2h 36m Video Delivery and Processing
Started Dec 16, 2025, 07:40 AM UTC· resolved Dec 16, 2025, 10:17 AM UTC
- investigating Dec 16, 2025, 07:40 AM UTC
Video processing service is affected. We are investigating.
- identified Dec 16, 2025, 10:00 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 16, 2025, 10:05 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 16, 2025, 10:17 AM UTC
This incident has been resolved.
Notice December 15, 2025 Slow image response time in Mumbai region 1h 1m Image Transformation - MUM Region
Started Dec 15, 2025, 07:25 AM UTC· resolved Dec 15, 2025, 08:27 AM UTC
- investigating Dec 15, 2025, 07:25 AM UTC
The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.
- identified Dec 15, 2025, 07:30 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 15, 2025, 07:40 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 15, 2025, 08:27 AM UTC
This incident has been resolved.
Minor December 9, 2025 CDN cache purges are delayed 19h 35m Imagekit Website & Dashboard
Started Dec 09, 2025, 06:30 PM UTC· resolved Dec 10, 2025, 02:05 PM UTC
- investigating Dec 09, 2025, 06:30 PM UTC
CDN cache purges are delayed.
- identified Dec 10, 2025, 12:30 AM UTC
CDN cache clear or purges are delayed and taking time to clear. Backlog will get cleared soon. We are sending a fix.
- monitoring Dec 10, 2025, 08:12 AM UTC
A fix has been implemented. Queue is getting cleared.
- resolved Dec 10, 2025, 02:05 PM UTC
This incident has been resolved.
Minor December 9, 2025 Elevated response time in Mumbai region 45m Image Transformation - MUM Region
Started Dec 09, 2025, 03:14 PM UTC· resolved Dec 09, 2025, 04:00 PM UTC
- investigating Dec 09, 2025, 03:14 PM UTC
The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.
- identified Dec 09, 2025, 03:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 09, 2025, 03:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 09, 2025, 04:00 PM UTC
This incident has been resolved.
Minor December 1, 2025 Slow image response time in Mumabi region 3h 45m Image Transformation - MUM Region
Started Dec 01, 2025, 01:30 PM UTC· resolved Dec 01, 2025, 05:15 PM UTC
- investigating Dec 01, 2025, 01:30 PM UTC
The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.
- identified Dec 01, 2025, 03:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 01, 2025, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 01, 2025, 05:15 PM UTC
This incident has been resolved.
Minor November 26, 2025 Slow image response time in Mumbai region 42m Image Transformation - MUM Region
Started Nov 26, 2025, 07:42 AM UTC· resolved Nov 26, 2025, 08:25 AM UTC
- investigating Nov 26, 2025, 07:42 AM UTC
The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.
- identified Nov 26, 2025, 07:58 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 26, 2025, 08:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 26, 2025, 08:25 AM UTC
This incident has been resolved.
Minor October 20, 2025 Degraded performance US East region 1d 1h Image Transformation - US East Region
Started Oct 20, 2025, 04:05 PM UTC· resolved Oct 21, 2025, 05:30 PM UTC
- investigating Oct 20, 2025, 04:05 PM UTC
The response times from our image servers in US east region is currently high. The incident is being investigated. We will follow up with updates soon.
- identified Oct 20, 2025, 04:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 20, 2025, 04:50 PM UTC
A fix has been implemented and we are monitoring the results.
- postmortem Oct 20, 2025, 06:41 PM UTC
The incident was triggered by an AWS service disruption, specifically EC2 instance launch restrictions in the US-East \(N. Virginia\) region.
- resolved Oct 21, 2025, 05:30 PM UTC
This incident has been resolved.
Major October 20, 2025 Video delivery and processing service degrade 13m Video Delivery and Processing
Started Oct 20, 2025, 10:45 AM UTC· resolved Oct 20, 2025, 10:58 AM UTC
- investigating Oct 20, 2025, 10:45 AM UTC
Video delivery service was impacted because of the aws outage.
- identified Oct 20, 2025, 10:58 AM UTC
Fix was implemented and we are monitoring the issue.
- monitoring Oct 20, 2025, 10:58 AM UTC
we are monitoring the issue.
- resolved Oct 20, 2025, 10:58 AM UTC
This incident has been resolved.
Minor October 20, 2025 Image Delivery and upload service degrade 2h 23m Image Transformation - SGP Region, Image Transformation - MUM Region, Image Transformation - EU Region, Image Transformation - US East Region and 4 more
Started Oct 20, 2025, 08:00 AM UTC· resolved Oct 20, 2025, 10:24 AM UTC
- investigating Oct 20, 2025, 08:00 AM UTC
We are seeing elevated errors on upload service and high response times for some request on processing service. Issue is because of a major outage from aws impacting various services.
- identified Oct 20, 2025, 09:15 AM UTC
The issue has been identified and fix has been implemented.
- monitoring Oct 20, 2025, 09:58 AM UTC
Fix has been pushed and error rates has come down. We are monitoring the status.
- resolved Oct 20, 2025, 10:24 AM UTC
The incident has been resolved.
Major September 10, 2025 Delay in video processing jobs 2h 2m Video Delivery and Processing
Started Sep 10, 2025, 05:11 AM UTC· resolved Sep 10, 2025, 07:14 AM UTC
- investigating Sep 10, 2025, 05:11 AM UTC
We are currently investigating the issue.
- identified Sep 10, 2025, 07:00 AM UTC
The issue has been identified and a fix is being implemented. Some of the existing jobs have failed permanently.
- monitoring Sep 10, 2025, 07:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2025, 07:14 AM UTC
This incident has been resolved.
Notice September 8, 2025 Elevated latency and error rate 14m Image Transformation - SGP Region, Image Transformation - MUM Region, Image Transformation - EU Region, Image Transformation - US West Region and 1 more
Started Sep 08, 2025, 12:00 PM UTC· resolved Sep 08, 2025, 12:15 PM UTC
- investigating Sep 08, 2025, 12:00 PM UTC
We have identified the issue and fixing it.
- identified Sep 08, 2025, 12:03 PM UTC
The issue has been fixed.
- monitoring Sep 08, 2025, 12:03 PM UTC
We are continuing to monitor the issue. System latency has returned to normal.
- resolved Sep 08, 2025, 12:15 PM UTC
This incident has been resolved.