- Detected by Pingoru
- Jun 09, 2026, 08:01 AM UTC
- Resolved
- Jun 09, 2026, 08:59 AM UTC
- Duration
- 57m
Affected: Image Transformation - US East Region
Timeline · 4 updates
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investigating Jun 09, 2026, 08:42 AM UTC
We're experiencing an elevated level of errors and are currently looking into the issue.
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identified Jun 09, 2026, 08:43 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jun 09, 2026, 08:59 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 09, 2026, 08:59 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 03, 2026, 05:45 AM UTC
- Resolved
- May 03, 2026, 07:04 AM UTC
- Duration
- 1h 19m
Affected: Video Delivery and Processing
Timeline · 4 updates
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investigating May 03, 2026, 06:34 AM UTC
We're experiencing an elevated level of Video processing errors and are currently looking into the issue.
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identified May 03, 2026, 06:35 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring May 03, 2026, 06:49 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved May 03, 2026, 07:04 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 05, 2026, 02:00 PM UTC
- Resolved
- Mar 05, 2026, 02:32 PM UTC
- Duration
- 32m
Affected: Image Transformation - SGP RegionImage Transformation - MUM RegionImage Transformation - AUS Region
Timeline · 3 updates
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investigating Mar 05, 2026, 02:22 PM UTC
We are currently investigating this issue.
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monitoring Mar 05, 2026, 02:25 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 05, 2026, 02:32 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 05, 2026, 07:36 AM UTC
- Resolved
- Mar 05, 2026, 08:30 PM UTC
- Duration
- 12h 54m
Affected: Imagekit Website & Dashboard
Timeline · 4 updates
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investigating Mar 05, 2026, 09:36 AM UTC
We are currently investigating this issue.
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identified Mar 05, 2026, 09:42 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Mar 06, 2026, 05:09 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 06, 2026, 05:10 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 24, 2026, 05:04 PM UTC
- Resolved
- Feb 24, 2026, 08:42 PM UTC
- Duration
- 3h 37m
Affected: Imagekit Website & Dashboard
Timeline · 5 updates
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investigating Feb 24, 2026, 05:04 PM UTC
We are currently investigating this issue.
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identified Feb 24, 2026, 05:22 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Feb 24, 2026, 07:18 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Feb 24, 2026, 07:18 PM UTC
We are continuing to monitor for any further issues.
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resolved Feb 24, 2026, 08:42 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 15, 2026, 08:36 AM UTC
- Resolved
- Jan 15, 2026, 08:50 AM UTC
- Duration
- 14m
Affected: Imagekit Website & Dashboard
Timeline · 4 updates
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investigating Jan 15, 2026, 08:36 AM UTC
We are currently investigating this issue.
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identified Jan 15, 2026, 08:38 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jan 15, 2026, 08:42 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 15, 2026, 08:50 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 16, 2025, 07:40 AM UTC
- Resolved
- Dec 16, 2025, 10:17 AM UTC
- Duration
- 2h 36m
Affected: Video Delivery and Processing
Timeline · 4 updates
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investigating Dec 16, 2025, 10:04 AM UTC
Video processing service is affected. We are investigating.
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identified Dec 16, 2025, 10:05 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Dec 16, 2025, 10:05 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Dec 16, 2025, 10:17 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 15, 2025, 07:25 AM UTC
- Resolved
- Dec 15, 2025, 08:27 AM UTC
- Duration
- 1h 1m
Affected: Image Transformation - MUM Region
Timeline · 4 updates
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investigating Dec 15, 2025, 07:45 AM UTC
The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.
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identified Dec 15, 2025, 07:46 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Dec 15, 2025, 07:47 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Dec 15, 2025, 08:27 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 09, 2025, 06:30 PM UTC
- Resolved
- Dec 10, 2025, 02:05 PM UTC
- Duration
- 19h 35m
Affected: Imagekit Website & Dashboard
Timeline · 4 updates
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investigating Dec 10, 2025, 08:10 AM UTC
CDN cache purges are delayed.
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identified Dec 10, 2025, 08:11 AM UTC
CDN cache clear or purges are delayed and taking time to clear. Backlog will get cleared soon. We are sending a fix.
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monitoring Dec 10, 2025, 08:12 AM UTC
A fix has been implemented. Queue is getting cleared.
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resolved Dec 10, 2025, 02:05 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 09, 2025, 03:14 PM UTC
- Resolved
- Dec 09, 2025, 04:00 PM UTC
- Duration
- 45m
Affected: Image Transformation - MUM Region
Timeline · 4 updates
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investigating Dec 11, 2025, 05:33 AM UTC
The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.
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identified Dec 11, 2025, 05:34 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Dec 11, 2025, 05:35 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Dec 11, 2025, 05:36 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 01, 2025, 01:30 PM UTC
- Resolved
- Dec 01, 2025, 05:15 PM UTC
- Duration
- 3h 45m
Affected: Image Transformation - MUM Region
Timeline · 4 updates
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investigating Dec 01, 2025, 02:41 PM UTC
The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.
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identified Dec 01, 2025, 03:21 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Dec 01, 2025, 04:20 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Dec 01, 2025, 05:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 04:05 PM UTC
- Resolved
- Oct 21, 2025, 05:30 PM UTC
- Duration
- 1d 1h
Affected: Image Transformation - US East Region
Timeline · 5 updates
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investigating Oct 20, 2025, 04:40 PM UTC
The response times from our image servers in US east region is currently high. The incident is being investigated. We will follow up with updates soon.
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identified Oct 20, 2025, 04:47 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Oct 20, 2025, 05:01 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 20, 2025, 06:40 PM UTC
This incident has been resolved.
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postmortem Oct 20, 2025, 06:41 PM UTC
The incident was triggered by an AWS service disruption, specifically EC2 instance launch restrictions in the US-East \(N. Virginia\) region.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 08:00 AM UTC
- Resolved
- Oct 20, 2025, 10:24 AM UTC
- Duration
- 2h 23m
Affected: Image Transformation - SGP RegionImage Transformation - MUM RegionImage Transformation - EU RegionImage Transformation - US East RegionImage Transformation - US West RegionImage Transformation - AUS RegionFast Upload APIVideo Delivery and Processing
Timeline · 4 updates
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investigating Oct 20, 2025, 09:58 AM UTC
We are seeing elevated errors on upload service and high response times for some request on processing service. Issue is because of a major outage from aws impacting various services.
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identified Oct 20, 2025, 10:01 AM UTC
The issue has been identified and fix has been implemented.
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monitoring Oct 20, 2025, 10:02 AM UTC
Fix has been pushed and error rates has come down. We are monitoring the status.
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resolved Oct 20, 2025, 10:24 AM UTC
The incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 10, 2025, 05:11 AM UTC
- Resolved
- Sep 10, 2025, 07:14 AM UTC
- Duration
- 2h 2m
Affected: Video Delivery and Processing
Timeline · 4 updates
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investigating Sep 10, 2025, 06:40 AM UTC
We are currently investigating the issue.
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identified Sep 10, 2025, 07:00 AM UTC
The issue has been identified and a fix is being implemented. Some of the existing jobs have failed permanently.
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monitoring Sep 10, 2025, 07:06 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 10, 2025, 07:14 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 08, 2025, 12:00 PM UTC
- Resolved
- Sep 08, 2025, 12:15 PM UTC
- Duration
- 14m
Affected: Image Transformation - SGP RegionImage Transformation - MUM RegionImage Transformation - EU RegionImage Transformation - US West RegionImage Transformation - AUS Region
Timeline · 4 updates
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investigating Sep 08, 2025, 12:00 PM UTC
We have identified the issue and fixing it.
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identified Sep 08, 2025, 12:03 PM UTC
The issue has been fixed.
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monitoring Sep 08, 2025, 12:03 PM UTC
We are continuing to monitor the issue. System latency has returned to normal.
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resolved Sep 09, 2025, 10:24 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2025, 08:41 AM UTC
- Resolved
- Aug 27, 2025, 08:46 AM UTC
- Duration
- 5m
Affected: Imagekit Website & DashboardVideo Delivery and Processing
Timeline · 4 updates
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investigating Aug 27, 2025, 08:41 AM UTC
We are currently investigating the issue. New video processing is giving error. Certain bulk operations like copy, move, delete etc are stalled.
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identified Aug 27, 2025, 08:44 AM UTC
The issue has been identified and a fixed is being deployed.
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monitoring Aug 27, 2025, 08:44 AM UTC
We are now monitoring the services.
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resolved Aug 27, 2025, 08:46 AM UTC
The incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 23, 2025, 09:20 AM UTC
- Resolved
- Aug 23, 2025, 09:41 AM UTC
- Duration
- 20m
Affected: Imagekit Website & Dashboard
Timeline · 4 updates
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investigating Aug 23, 2025, 09:28 AM UTC
We're experiencing an elevated level of API errors on search and are currently looking into the issue.
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identified Aug 23, 2025, 09:29 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Aug 23, 2025, 09:30 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 23, 2025, 09:41 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 23, 2025, 08:00 AM UTC
- Resolved
- Aug 23, 2025, 10:06 AM UTC
- Duration
- 2h 5m
Affected: Video Delivery and Processing
Timeline · 4 updates
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investigating Aug 23, 2025, 10:03 AM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
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identified Aug 23, 2025, 10:04 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Aug 23, 2025, 10:04 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 23, 2025, 10:06 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2025, 08:35 AM UTC
- Resolved
- Aug 18, 2025, 09:30 AM UTC
- Duration
- 55m
Affected: Fast Upload API
Timeline · 4 updates
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investigating Aug 18, 2025, 09:28 AM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
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identified Aug 18, 2025, 09:29 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Aug 18, 2025, 09:31 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 18, 2025, 09:32 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 12, 2025, 03:42 PM UTC
- Resolved
- Aug 12, 2025, 04:53 PM UTC
- Duration
- 1h 10m
Affected: Image Transformation - US East RegionImagekit Website & DashboardFast Upload APIREST APIVideo Delivery and Processing
Timeline · 4 updates
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investigating Aug 12, 2025, 03:57 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
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identified Aug 12, 2025, 04:07 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Aug 12, 2025, 04:21 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 12, 2025, 04:53 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 07, 2025, 02:21 PM UTC
- Resolved
- Jul 07, 2025, 03:20 PM UTC
- Duration
- 58m
Affected: Fast Upload API
Timeline · 4 updates
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investigating Jul 07, 2025, 02:21 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
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identified Jul 07, 2025, 02:22 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jul 07, 2025, 03:01 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 07, 2025, 03:20 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 07, 2025, 12:30 PM UTC
- Resolved
- Jul 07, 2025, 12:42 PM UTC
- Duration
- 11m
Affected: Imagekit Website & Dashboard
Timeline · 3 updates
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investigating Jul 07, 2025, 12:49 PM UTC
We are currently investigating this issue.
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investigating Jul 07, 2025, 12:50 PM UTC
Issue is fixed. We are monitoring.
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resolved Jul 07, 2025, 12:52 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 01, 2025, 06:53 AM UTC
- Resolved
- Jun 30, 2025, 06:45 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Jul 01, 2025, 06:46 AM UTC
Active Users faced dashboard errors and slowness, new sessions were not successful. Issue was identified and fixed in 15 minutes.
Read the full incident report →