ImageKit experienced a minor incident on July 7, 2026 affecting Image Transformation - US East Region, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Image Transformation - US East Region
Update timeline
- investigating Jul 07, 2026, 12:41 PM UTC
We're experiencing an elevated level of metadata API and video thumbnail API errors in us-east-1 region and are currently looking into the issue.
- identified Jul 07, 2026, 12:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 07, 2026, 12:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 07, 2026, 12:42 PM UTC
This incident has been resolved.