ImageKit experienced a major incident on December 16, 2025 affecting Video Delivery and Processing, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Video Delivery and Processing
Update timeline
- investigating Dec 16, 2025, 10:04 AM UTC
Video processing service is affected. We are investigating.
- identified Dec 16, 2025, 10:05 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 16, 2025, 10:05 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 16, 2025, 10:17 AM UTC
This incident has been resolved.