ImageKit incident

Slow image response time in Mumabi region

Minor Resolved View vendor source →

ImageKit experienced a minor incident on December 1, 2025 affecting Image Transformation - MUM Region, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 01:30 PM UTC
Resolved
Dec 01, 2025, 05:15 PM UTC
Duration
3h 45m
Detected by Pingoru
Dec 01, 2025, 01:30 PM UTC

Affected components

Image Transformation - MUM Region

Update timeline

  1. investigating Dec 01, 2025, 02:41 PM UTC

    The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.

  2. identified Dec 01, 2025, 03:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 01, 2025, 04:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 01, 2025, 05:15 PM UTC

    This incident has been resolved.