ImageKit incident

Degraded performance US East region

Minor Resolved View vendor source →

ImageKit experienced a minor incident on October 20, 2025 affecting Image Transformation - US East Region, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 04:05 PM UTC
Resolved
Oct 21, 2025, 05:30 PM UTC
Duration
1d 1h
Detected by Pingoru
Oct 20, 2025, 04:05 PM UTC

Affected components

Image Transformation - US East Region

Update timeline

  1. investigating Oct 20, 2025, 04:40 PM UTC

    The response times from our image servers in US east region is currently high. The incident is being investigated. We will follow up with updates soon.

  2. identified Oct 20, 2025, 04:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 20, 2025, 05:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2025, 06:40 PM UTC

    This incident has been resolved.

  5. postmortem Oct 20, 2025, 06:41 PM UTC

    The incident was triggered by an AWS service disruption, specifically EC2 instance launch restrictions in the US-East \(N. Virginia\) region.