ImageKit experienced a minor incident on October 20, 2025 affecting Image Transformation - SGP Region and Image Transformation - MUM Region and 1 more component, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Image Transformation - SGP RegionImage Transformation - MUM RegionImage Transformation - EU RegionImage Transformation - US East RegionImage Transformation - US West RegionImage Transformation - AUS RegionFast Upload APIVideo Delivery and Processing
Update timeline
- investigating Oct 20, 2025, 09:58 AM UTC
We are seeing elevated errors on upload service and high response times for some request on processing service. Issue is because of a major outage from aws impacting various services.
- identified Oct 20, 2025, 10:01 AM UTC
The issue has been identified and fix has been implemented.
- monitoring Oct 20, 2025, 10:02 AM UTC
Fix has been pushed and error rates has come down. We are monitoring the status.
- resolved Oct 20, 2025, 10:24 AM UTC
The incident has been resolved.